Privacy Notice
O R S eguro is committed to protecting the privacy and security of the personal information provided by its clients, prospects, website visitors, and business partners. This Privacy Notice explains how we collect, use, store, share, and protect your personal information when you interact with our website, services, forms, email communications, phone calls, WhatsApp messages, and other communication channels.
1. Data Controller
O R S eguro is responsible for the collection, use, storage, and protection of personal information obtained through its website, digital platforms, forms, telephone communications, email, WhatsApp, and any other channel related to its insurance services.
For questions regarding this Privacy Notice or the handling of your personal information, please contact us at: ventas@orseguro.com or +1 (214) 428-9607
2. Information We May Collect
Depending on the type of service requested, quote, policy application, or insurance process, we may collect information such as:
Identification Information
- Full name
- Date of birth
- Nationality
- Government-issued identification
- Tax identification information
Contact Information
- Phone number
- Email address
- Mailing address
Financial and Property Information
- Vehicle information
- Property information
- Business information
- Tax information
- Information related to insurable assets
Employment and Business Information
- Company name
- Industry or business activity
- Operational information
- Number of employees
Insurance-Related Information
- Insurance history
- Coverage requirements
- Policy information
- Claims-related information
Sensitive Information
In certain cases, particularly for health-related insurance products, we may collect sensitive personal information such as:
- Health status
- Medical history
- Clinical information
Sensitive information is handled with strict confidentiality and is used only when necessary for insurance quotations, underwriting, policy issuance, claims support, or other insurance-related purposes.
3. How We Use Your Information
We may use your information to:
Primary Purposes
- Provide insurance information and advisory services
- Prepare insurance quotations
- Process applications and policy issuance
- Manage policy renewals
- Respond to inquiries and requests
- Provide claims guidance and support
- Communicate with clients and prospects
- Comply with contractual, regulatory, and legal obligations
- Share information with insurance carriers and service providers when necessary for insurance-related services
Secondary Purposes
- Send marketing communications
- Provide information about products and services
- Conduct customer satisfaction surveys
- Improve our services and customer experience
You may opt out of marketing communications at any time.
4. Information Sharing and Disclosure
O R S eguro may share personal information with insurance carriers, service providers, business partners, and authorized third parties when necessary to:
- Obtain insurance quotations
- Issue insurance policies
- Process renewals
- Verify information
- Assist with claims-related processes
- Comply with legal, contractual, or regulatory obligations
Any information shared will be limited to what is reasonably necessary for these purposes.
O R S eguro does not sell personal information to third parties.
5. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and visitor behavior
- Measure website performance
- Personalize content and communications
You may modify your browser settings to restrict or disable cookies at any time.
6. Data Security
O R S eguro implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
While we take appropriate security measures, no method of electronic transmission or storage can guarantee absolute security.
7. Our Privacy Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us at: [Correo electrónico de privacidad]
Your request should include:
- Full name
- Preferred contact method
- Description of your request
- Documentation verifying your identity when required
8. Data Retention
Personal information will be retained only for as long as necessary to fulfill the purposes described in this Privacy Notice, comply with legal obligations, resolve disputes, and enforce agreements.
9. Changes to This Privacy Notice
O R S eguro reserves the right to update or modify this Privacy Notice at any time to reflect changes in legal requirements, business practices, or services offered.
Any updates will be posted on the official website and will become effective upon publication.
10. Consent
By providing personal information through our website, forms, email communications, WhatsApp messages, telephone calls, or any other communication channel, you acknowledge and consent to the collection, use, and processing of your information as described in this Privacy Notice.
Last Updated: July 2026
